Cancellation Policy
We understand that plans change. Here's how order and booking cancellations work at Notniceany.
Cancelling Before Shipment
If you need to cancel an order, please contact us as soon as possible at info@notniceany.com with your order number. If your order hasn't shipped yet, we'll cancel it and issue a full refund to your original payment method.
Cancelling After Shipment
Once an order has already shipped, we're unable to cancel it. In that case, you're welcome to return the item once it arrives, in accordance with our Refund and Returns policy.
Right of Withdrawal
As a consumer within the European Union, you also have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason, in accordance with EU consumer protection law. Please see our Refund and Returns policy for full details on how to exercise this right.
Cancelling a Workshop Booking
If you need to cancel a workshop or tutorial booking, please contact us as early as possible at info@notniceany.com. Cancellation terms, including any applicable deadlines or fees, will be provided at the time of booking, as spaces are limited.
Order Changes
If you'd like to change an item or quantity in your order, please reach out to us as quickly as possible. If your order hasn't entered processing yet, we'll do our best to accommodate the change.
How to Request a Cancellation
To request a cancellation, please email us at info@notniceany.com with:
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Your order or booking number.
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The reason for cancellation, if you're comfortable sharing it.
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Whether you'd like a refund or store credit, where applicable.
Our team will confirm your cancellation and next steps by email.
Contact Us
If you have any questions about cancelling an order or a workshop booking, please contact us at:
Email: info@notniceany.com